Davis-Standard’s Epic III supervisory control system can now be provided with extensive remote access capabilities that allow plant engineers and technicians to monitor multiple lines via a computer or mobile phone from any location.
This upgrade is available on all new Epic III systems and for retrofit on systems sold in the past three years.
Explains Davis-Standard Electrical Engineering Manager John Clemens: “This technology enables access to several lines in different plants so that one engineer, regardless of location, can effectively monitor them. It facilitates troubleshooting and can help customers avoid costly repairs and downtime.”
The company also offers customer support via Remote Access Technology, which enables its process engineers and technicians to support customers worldwide in real-time without a service call.
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